Before you sign up for credit card services, your processing company needs to answer these 4 questions.
If you don’t accept credit cards these days, you’re eliminating a huge number of customers right off the bat. After all, how many people do you know that never seem to have any cash on hand?!
In order to take credit cards, though, you need a credit card processing company. Before you sign up with one, you’ve got to get the right answers to these 4 questions:
1. “How much does it cost to take advantage of your credit card services?”
Credit card processing is never free – no matter which company you do business with. However, the number of fees (and the amount of those fees) varies widely from company to company! You’ll pay a percentage of each transaction to your processing company, so you need to make sure the rates are good. After all, it’s money out of your pocket!
2. “Do you have a way to do mobile credit card processing?”
If the answer is “no”, keep looking! Remember, shoppers have come to expect certain conveniences these days, and mobile credit card processing is one of them. After all, if we can make reservations on our smartphones and search for anything and everything on the go, we should be able to buy stuff, too! If you can’t accept credit cards on the go, your customers will simply look for a competitor who can.
3. “How long does your credit card processing take?”
The longer your credit card services take to approve everything, the longer your bank account is going to sit in limbo. The longer your bank account sits in limbo, the tougher it’s going to be for you to pay your bills, pay your employees’ salaries, and do everything else that goes along with being a successful, responsible business owner.
A good credit card processing company will be able to approve the transaction in a matter of seconds – then transfer the funds into your account within 48-72 hours. If it takes longer than that, you can do better!
4. “What happens if I need help?”
Just like anything else, credit card services rely on equipment (sophisticated equipment, but equipment nonetheless). If that equipment malfunctions, you need your credit card processing company to take care of it. Until they do, you can’t make any money!
That’s why you need a company that’s there for you 24/7, ready to handle any technical issues that may pop up.
Bottom line – if your potential credit card services don’t come with full technical support, run! That lack of support could wind up costing you big time down the road!
Credit card processing is easy when you get an account at www.charge.com!
